Service · ISO/IEC 17021-1
ISO certification goes through agreement, a two-stage certification audit, a certification decision and the issue of a certificate valid for 3 years, subject to successful annual surveillance audits. Audits are conducted in Bulgarian throughout the country, and the certificate is issued by CERTIND S.A.
Eight steps in three phases — from the enquiry to the certificate and the logo.
You send an enquiry and, within two hours during business hours, you receive a tailored quote, which you accept.
You fill in an application with the details needed to draw up the certification contract.
We sign the certification contract.
We plan the certification audit together with you — dates, sites and audit team.
You pay the agreed fee for conducting the audit.
The auditors review your documented information and readiness (Stage 1), then assess the implementation of the system on site (Stage 2).
The audit results undergo a final evaluation and a certification decision is made.
You receive the certificate of conformity together with the CERTIND S.A. certification logo.
The initial certification audit is always conducted in two stages — as set out in ISO/IEC 17021-1.
Stage 1
Stage 2
The certification decision is made after the body has reviewed and accepted the corrections and corrective actions and verified their effectiveness. Sometimes this requires an additional verification.
The certification decision is made after the body has reviewed and accepted your plan for corrections and corrective actions. Its implementation is verified at the next audit.
The certification decision is made by persons who did not take part in the audit — an impartiality requirement.
Certification cycle
The certificate remains valid as long as the surveillance audits are passed successfully. Recertification starts a new cycle.
To see how many days each audit takes, visit the Pricing page.
The certificate is issued for 3 years from the date of initial issue.
First surveillance (control) audit — within one year of the certificate issue date.
Second surveillance (control) audit — within two years of the certificate issue date.
Recertification audit — before the certificate expires, so that there is no gap. It starts a new three-year cycle.
Tick what you already have — you will see how close you are to Stage 1.
Start with the implementation. A consultant can help you build the system.
Questions and answers
Short answers about the certification process.
The overall timeframe depends mainly on how ready the management system is and on the time needed to address any nonconformities.
Stage 1 checks the documented information and readiness for the audit, and plans Stage 2. Stage 2 assesses on site whether the system is implemented and working effectively.
For a minor nonconformity, the certification decision is made once your corrective action plan has been accepted. For a major one — after the corrections and corrective actions have been verified.
Three years from initial issue, provided the first and second surveillance audits are passed successfully. The recertification audit is conducted before the certificate expires, so that there is no gap.
In Bulgarian, throughout the country.
Yes. Together with the certificate, you receive the CERTIND S.A. certification logo. How the logo may be used.
No. The body that certifies you cannot provide consultancy on the same system — an impartiality requirement under ISO/IEC 17021-1. Implementation is carried out by you or by an independent consultant.
The first step is free
Describe your activity, your organization’s locations, the number of employees and the standards — you will receive the scope, audit duration and price, all costs included.
